Objectdock 3

Z-order issue

Published on March 25, 2024 By TSAElement In ObjectDock

I appear to have z-order issues with ObjectDock upon returning from sleep state and/or running applications in full screen mode on primary display (ObjectDock is on secondary display). The only workaround I've found so far is to either restart the application or open settings and manipulate the configuration.

Comments

basj

on Mar 25, 2024

Hello,
Sorry to hear you are having issues. Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

TrekRoadie1

on Mar 26, 2024

Edit: Wrong account.

TSAElement

on Mar 26, 2024

Thanks for the link.

After batch ran dockshellhook.tbd persisted.

manual deletion failed. held by process edge webview2 then service NPSMSvc_64269.
NPSM required forceful termination from elevated command prompt.
deleted dockshellhook.tbd
rebooted
reinstalled OD3
rebooted

Issue persists.

basj

on Mar 26, 2024

Might be conflict with other application, try test on Windows sandbox.

Testing Fences in Sandbox

In an effort to create a clean install environment without having to reformat your system, Windows 10 & 11 Pro have a "VM" (Virtual Machine) like feature called Windows Sandbox. This will replicate a freshly installed operating system without any other software installed. This is a great test to see if other programs conflict with Stardock products.

The following guide will walk you through the steps to enable Windows Sandbox:

https://learn.microsoft.com/en-us/windows/security/threat-protection/windows-sandbox/windows-sandbox-overview

After Sandbox is set up, install and activate your Stardock product to see if the issue you are having is also being reproduced in this new environment or if it is working correctly in this mode.

NOTE: If you have a single activation Stardock product, you will be asked if you want to deactivate your other PC to proceed to install it in the Sandbox environment. After finishing the test, you will eventually be asked to activate on your other PC again and can do so.

Thank you,

Basj,
Stardock Community Assistant

TSAElement

on Apr 01, 2024

Just started with the sandbox this morning. So far it is performing as intended. On top of the apparent z-order issue I've found "reserve edge of screen" does not work either.

I have a dual monitor setup, one display connected to a discrete GPU, the other via USB (DisplayLink) to the motherboard. Not sure if that would have any affect on performance, z-order, etc.

I'm also using Start11 and WindowFX.

FWIW I'd been using OD 2 with W11 and this behavior was not observed. What I did experience was an inability for the application to retain position on the second monitor. Waking the machine from a sleep state would always return the dock to the primary monitor.

TSAElement

on Apr 01, 2024

I disabled Start 11 and WindowFX, moved OD3 to the primary monitor and enabled reserve edge of screen, then rebooted. Upon reboot edge reserve worked, but when I moved the dock to the second monitor (DisplayLink) edge reserve failed. I wonder if this issue is related to the my second monitor functioning via DisplayLink and not tradition means?

basj

on Apr 01, 2024

Need to know, you on Windows 10 or 11? And need to know its full version number. Please use Winver.exe.

Also, once you move the dock to your secondary monitor and disable Reserve edge of screen and re-enable Reserve edge of screen. Does it work then?

Thank you,

Basj,
Stardock Community Assistant

TSAElement

on Apr 01, 2024

Moved to second monitor. Disabled then enabled reserve edge of screen. Edge is now being reserved.

Apologies for all the edits.

TSAElement

on Apr 01, 2024

Followup after moving dock to second screen with edge reserved enabled. Machine went to sleep, upon wake up z-order issue occurred again, but screen reserve is maintained.

basj

on Apr 01, 2024

TSAElement

reply 9

Followup after moving dock to second screen with edge reserved enabled. Machine went to sleep, upon wake up z-order issue occurred again, but screen reserve is maintained.

This issue, I can reproduce. I have forwarded your problem to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. But, a quick restart explorer.exe should bring the dock back up.

Basj,
Stardock Community Assistant

TSAElement

on Apr 02, 2024

Great, thank you for your help and thank you for passing the issue on.

SD_McGuinness

on Apr 03, 2024

We have logged this internally for review.

Internal ref: ODNT-8038

Thank you for the report.

Adam McGuinness
Stardock Support Specialist

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